Merlin Software for Vacation Ownership has been developed by Mike Pnematicatos and his small but highly motivated team of software developers.
Mike is an internationally known and respected authority on vacation ownership including timeshare, fractionals and points clubs. He commenced property development in 1983 and in 1987 pioneered the development of one of South Africa’s very first points clubs. Not that well known is that he also undertook fractional ownership developments in the early 1980’s, well before this product became the buzzword it is today. Together with his partners, he built one of South Africa’s largest timeshare and points club development and management companies with over 40000 members in four different points clubs and 16 managed resorts. The business was vertically integrated and covered every aspect from property development through marketing and sales to after sales management. Integral to the success of this business was the fact that the software on which the business operated was developed in house. He partnered with Roy Peres and Club La Costa, one of Europe’s largest and most successful timeshare developers to form the CRI Points System, the forerunner of RCI Points.
He sold his various timeshare businesses to RCI in 2000 and assisted them for close to three years in designing and launching the RCI Points program in Europe and the USA. He has spoken at international conferences in Europe, USA and Australia on the future of timeshare and points clubs. He has also served on the boards of a number of timeshare resorts and owners’ associations and has occupied the position of chairman on many of these boards.
His main business interest today is the ongoing development of software for the vacation ownership industry. His extensive knowledge and firsthand experience of how to manage these developments and clubs means that the software he designs supports the best practices in vacation ownership business processes.
